Frequently Asked Questions

We hope to answer any lingering questions you have in this section. If you still are unsure, please email: info@nonniehoodprc.org or call (607) 936-3837. Thank you!

Q. How do I make reservations?

A. Just go to: www.nonniehoodprc.org/reserve and follow the instructions on the reservation system. 

Q. How long can we play at the PRC?

A. Reservations are 90 minute blocks.

Q. I'm having an issue making a reservation. What should I do?

A. Please email us at: info@nonniehodprc.org or call: (607) 936-3837.

Q. Is there a limit to how many times we can play at the PRC per week?

A. Yes, to allow for as many families as possible to enjoy the PRC, we are asking that you limit your family's visits to twice per week.

 

Q. Do you allow walk-ins? 

A. Walk-ins will be accepted ONLY as space allows. You may use our online registration system up until the start of the designated play time. 

 

Q. Is there a fee to play at the PRC?A. There is an $5 suggested donation per visit to help us offset revenue loss during the COVID shutdown. Donations are accepted HERE.  We greatly  appreciate your generosity in helping to keep the PRC serving families in our community.

Q. I noticed that there is a no food or beverage policy, but I have a baby who might need a bottle or sippy cup. Am I allowed to bring either of those?

A. Yes! Although we are striving to be as compliant with this as possible, we are aware that things don't always go as planned when you have a little one. Bottles or sippy cups will be permitted for children age 2 and under. 

Q. What if something comes up and I need to cancel my reservation?

A. We understand that things happen and you may need to cancel your reservation. Please cancel as soon as you know you are unable to make it. You can do that using the online reservation system or by calling the PRC at: (607) 936-3837.

Q. I'm running behind and don't want to miss my reservation. What do I do?

A. Please let us know if you are going to be more than 15 minutes late so we can hold your reservation. If we don't hear from you, we may give your spot away. Please call the PRC at: (607) 936-3837.

Q. I have never been to the PRC before. Do I need to fill out any paperwork before visiting?

A. Yes, please click HERE to fill out a brief new family registration form before visiting. Thank you!

Nonnie Hood Parent Resource Center

300 Civic Center Plaza, Suite 210

Corning, NY 14830

607-936-3837

info@nonniehoodprc.org

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