Frequently Asked Questions
Q. How do I make reservations?
A. Just click HERE and follow the instructions on the reservation system.
Q. How long can we play at the PRC?
A. Reservations are in 55 minute blocks.
Q. I'm having an issue making a reservation. What should I do?
Q. Is there a limit to how many times we can play at the PRC per week?
A. Yes, to allow for as many families as possible to enjoy the PRC, we are asking that you limit your family's visits to twice per week. Back-t0-back visits are not permitted.
Q. Do you allow walk-ins?
A. Walk-ins will be accepted ONLY as space allows. You may use our online registration system up until the start of the designated play time.
Q. Is there a fee to play at the PRC?A. There is an $5 suggested donation per visit. Donations are accepted HERE. We greatly appreciate your generosity in helping to keep the PRC serving families in our community.
Q. I noticed that there is a no food or beverage policy, but I have a baby who might need a bottle or sippy cup. Am I allowed to bring either of those?
A. Yes! Although we are striving to be as compliant with this as possible, we are aware that things don't always go as planned when you have a little one. Bottles or sippy cups will be permitted for children age 2 and under.
Q. What if something comes up and I need to cancel my reservation?
A. We understand that things happen and you may need to cancel your reservation. Please cancel as soon as you know you are unable to make it to allow other families to take your spot. You can cancel through your email confirmation from the online reservation system or by calling the PRC at: (607) 936-3837.
Q. I'm running behind and don't want to miss my reservation. What do I do?
A. Please let us know if you are going to be more than 15 minutes late so we can hold your reservation. If we don't hear from you, we may give your spot away. Please call the PRC at: (607) 936-3837.
Q. I have never been to the PRC before. Do I need to fill out any paperwork before visiting?
A. Yes, please click HERE to fill out a brief new family registration form before visiting. Thank you
*Please be aware that to allow as many families as possible to enjoy our play and learning center, after three no-shows (reservations skipped without notice), you will be on "pause" before being allowed to make reservations again at the PRC. Thank you for being considerate of others while we have limited availability.